Apriva Vend Enhances Security and Monitoring

Tokenization and Automated Alarm Detection and Notification Provided for Vending Operators

Scottsdale, AZ December 20, 2010—Apriva, the leading provider of end-to-end wireless transactions and secure information solutions, announced new features for Apriva Vend customers that will enable vending operators to strengthen security for sensitive credit card information, as well as monitor vending machine alerts and alarms online.

“Apriva Vend allows vending operators to expand profits and sales through accepting cashless payments,” said Bill Clark, executive vice president and general manager for North America. “Adding tokenization enables vending operators to assure consumers that using cards in vending machines is safe. Combining greater security with the other benefits of accepting cashless payments at the vending machine gives operators even greater opportunities to improve profitability.”

Tokenization, the process of replacing the card numbers with scrambled digits after the initial authorization, significantly reduces the risk of a user’s card number being stolen or misused. Apriva Vend’s support of tokenization will be available with newest firmware version in the MEI card acceptors, when installed as a part of the Apriva Vend solution. 

With the certification and release of the new firmware Apriva Vend will make available support for automated transmission of system alerts and alarms for monitoring activity at the vending machine. 

Proactive delivery of critical machine alerts will enable vending operators to respond and resolve problems quickly, thus avoiding loss of sales opportunities.  Without automated alarm reporting, a problem could go undetected until the route driver arrives to refill the machine.  Apriva automatically generates automated electronic messages that can be transmitted to the appropriate operations personnel.  These messages allow the operator to dispatch service personnel that can address issues and get the machine back online as quickly as possible.

“In the highly competitive vending market, operators need their machines up and running at all times,” noted Clark.  “If a column is jammed, or there is a bill or coin jam, then the vending machine is not making sales, and the operator is not making money.  Apriva Vend is not only a valuable service in providing cashless technology; but the first to provide operators the necessary resources to maximize sales, security, reliability and operational efficiency in one service.”
To learn more about Apriva Vend, please visit www.aprivavend.com

About Apriva

Founded in 1999, Apriva is the leading provider of end-to-end wireless transactions and secure information messaging solutions that meet the exacting security and reliability requirements of financial services providers, government entities, and public service sectors. Through its two operating groups, Apriva Point of Sale (POS) and Apriva Information Security Systems (ISS), the company offers customers fully-managed, end-to-end, security solutions that incorporate hardware, software, network infrastructure and management tools. For more information, visit www.apriva.com.

Apriva Contacts:
Robin Houston   

John Stafford
Parallel Communications Group