ISS Management Team

Jeff Ford


Jeff is responsible for the strategic and operational management for Apriva’s Information Security Systems (ISS) division. Jeff is a recognized industry leader and speaker in the business communications industry with more than 30 years of experience in voice, video and data communications systems and applications. Prior to joining Apriva, Jeff served as president of Inter-Tel’s global wholesale division where he played a pivotal role in the company’s early entry into VoIP in the late 1990s and obtained an early VoIP technology patent. Jeff holds a Bachelor of Science degree in Computer Systems Engineering from Arizona State University and a Stanford Executive certificate from the Stanford Graduate School of Business.

Randy Best

Chief Technology Officer

Randy provides advanced technology guidance with a focus on secure wireless communications, PKI and cryptography. He has more than 34 years of experience managing successful software development projects and has senior business management experience in both large corporate environments and start-up companies. Prior to joining Apriva, Randy worked for Motorola Government Electronics (now General Dynamics), Sorrento Investment LLC, and Object Technology International, Inc., where he helped grow a successful U.S. operation until an acquisition by IBM. Randy holds a Bachelor of Science Degree in Mathematics from Arizona State University, and has assisted the company with three U.S. patents/inventions and published digital typesetting and object technology papers.

Rinaldo Spinella

Chief Authentication Products Architect

Rinaldo oversees the development and implementation of Apriva’s wireless hardware technology and focuses on embedded microprocessor systems and cryptographic functions for both hardware and software products. Rinaldo has more than 40 years of experience in the development of hardware and software products and services in the technology industry, and to date has been awarded 11 patents. Rinaldo was also a co-founder of Smart Technologies, Inc. which later merged with Apriva. Rinaldo holds a Bachelor of Science Degree in Electrical Engineering from MIT and a Master of Science Degree in Management from MIT’s Sloan School.

Tom Grandy

Senior Vice President of Program Engineering and Operations

Tom leads the Program Engineering and Operations departments and oversees all product development, delivery and sustaining efforts. Tom has over 33 years of experience in hardware and software design and development as well as managing engineering and operations organizations of varying sizes. Prior to joining Apriva, he served as the Senior Vice President of Engineering for Mitel Networks Corporation and Inter-Tel, Inc., where he was responsible for all product development activities. Tom studied Electrical Engineering at Northeastern University in Boston, Massachusetts and is a veteran of the United States Marine Corps.

Richard Spinella

Vice President of Government Solutions

Richard leads the development of Apriva’s hardware products, reseller channels and new business opportunities within the government sector. Richard has more than 25 years of business development experience in the technology industry. Prior to joining Apriva, Richard served as VP of Business Development at iTOOL and VP of Government Sales at Smith and Wesson Advanced Technologies, a subsidiary of Smith & Wesson Corporation. Additionally, Richard worked for 10 years at IBM as an account manager with a focus on the state & local and federal government sector. Richard holds a Bachelor of Science Degree from Arizona State University.

Robert Nowak

Vice President of Business Development

Robert leverages over 23 years of experience within the intelligence and Department of Defense communities, bringing Apriva ISS a unique perspective on supporting the federal government from a secure products perspective. Prior to joining Apriva, Robert served as a wireless communications consultant for the National Security Agency where he was assigned to the Secure Wired/Wireless Products Division and has worked on a wide variety on Type 1 and Non Type1 product developments from requirements analysis through certification and deployment.

Jim Morris


Jim leads the engineering department and oversees product development efforts. Jim has 18 years of experience in engineering management and senior software engineering. Prior to joining Apriva, Jim held several executive positions at Hypercom. Among those postings, he served as VP of Network Solutions where he was responsible for strategic planning and daily management of next-generation product development efforts and the network solutions product engineering department. Jim studied Physics at North Carolina State University and served in the U.S. Army.