May 16, 2016
Integration Success Strategies: Building Strategic Provider Partnerships
The effectiveness of your integrated solution relies on more than good coding. During our experience guiding independent software vendors (ISVs) through the process of integrating mobile payment SDKs, APIs, and web services, the AIS team has identified several strategies that help set up your solution for success — beginning with building and maintaining strong relationships. Spending a little time implementing these strategies today will lead to a big advantage in the future.
The Benefits of a Good Partner
Your expertise is likely in development, not payments. The payments stream has many moving parts and players, making it confusing and frustrating for companies who are not familiar with it. A good third-party partner makes your job significantly easier by navigating you through the process and allow you to spend your time and energy where it matters most.
Focus on Value, Not on Price
As the payments industry changes, your company will need to change with it to keep your payment solutions current and complaint, and maintain a successful business. However, when ISVs prioritize price when choosing a provider, they often discover constraints that hinder them from adapting and growing.
When you’re considering partners, look at the bigger picture of what they can offer, and consider the value of their expertise, relationship, and flexibility.
Ask Questions to Find the Right Partner
As your team researches providers and builds relationships, establish goals that you would like the partner to help you meet. Then, depending on your goals, ask the following questions to ensure the strategic provider is a good fit.
- If your goal is security: “Does your solution use end-to-end encryption and support EMV?”
- If your goal is growth: “Do you have any partner networks and sales channels that we could leverage for growth?”
- If your goal is ease of integration and support: “How will you make the integration process easier on us? What kind of support do you provide, and how much does it cost?”
Apriva Integration Services supports all of these goals and more. With one partnership, your team can connect to any processor, ISO, acquirer, or hardware provider.
Integration can be daunting, but with the freedom to choose any device and processor, plus pre-built solutions like mobile payment SDKs, AIS makes the process faster and easier than ever before.